Frequently Asked Questions
Everything you need to know about shopping with Refreshed Like New.
What does 'Refreshed Like New' mean?
Our products are meticulously inspected, cleaned, and tested to ensure they meet high-quality standards. While they may have been previously owned or open-box, they function perfectly and appear in like-new condition.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental United States. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return it for a full refund or exchange, provided it is in the same condition as received.
Do your products come with a warranty?
Yes, all items sold on our site include a 90-day limited warranty that covers functional defects, giving you peace of mind with every purchase.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are the photos on the site of the actual items?
We use a combination of professional stock photography and actual product photos. Rest assured that the item you receive will match the quality grade described in the product listing.